Updated WiFi Network Question

[agcrock2005]

We got a new internet service and I've had trouble connecting to my SI 5D.  Here's what I've done:
- disabled 5G service to allow for connecting to smoker
- removed smoker from app
- added smoker to app using non-5G service.  Connected to smoker during setup process, but it then loses connection and won't communicate with smoker.

Any recommendations would be greatly appreciated!  Thanks.

 

[old sarge]

Auber is working with the application developer for a fix/update.

 

[agcrock2005]

Auber is working with the application developer for a fix/update.

Dang.  Thanks.  Any clue how long this has been going on, and where it stands?  Sucks not being able to use app for my sausage smokes.  I don't even know how to use the dang thing manually!

 

[agcrock2005]

I see we are getting the same kind of traffic around here as last year.  Sad because this could be really good opportunity for SI to blow up.  FB group might help too.  I've learned more about SI smokers on FB sausages groups than I have on here.

 

[agcrock2005]

Well, I finally reached out to Steve since I'm having zero luck getting my smoker back up and working.  He simply said it's "a problem with your network".  I explained that I was able to turn off the 5G and connect to the smoker but then it would disconnect.  He then said it was a problem with my network.  I then referred him to this post and the app being worked on and he said tht was just for android users and it was a problem with my network.  I then asked for a third time if there was any way to do a factory reset on my smoker so that I could try that route and he didn't respond.  So now my smoker is dead in the water for now.  Frustrating.  Need a freakin' masters degree in Auber to try to figure out how to program that thing manually.  Not sure what to do next, especially since one person will see this post.

 

[old sarge]

I am sorry you are having problems.  The first link is for the controller I THINK you have so check it out. The second link below has some instructions that you may have already found but if not see if they help:
https://www.auberins.com/index.php?main_page=product_info&cPath=14_28&products_id=702
https://www.auberins.com/images/Manual/AW_series_wifi_supplementary_guide.pdf

 

[valleskm]

agcrock2005, did you get this figured out?

 

[old sarge]

agcrock - see if what is below will help. The table and other notes are in the auber instructions at the links I sent.
24/33
Table 3. Parameters in System Config menu.
Name Description Range Initial Note
Program Mode Multi-Step Program ON, OFF ON 12
Output Hi Limit Output High Limit % 0 - 100 100 13
Output Lo Limit Output Low Limit % 0 - 100 0 13
Temp Unit Temp Unit (?C or ?F) C, F F 14
Probe1 Offset Probe 1 (Cabinet Probe) Offset -9 - 99 0 15
Probe2 Offset Probe 2 (Food Internal Probe) Offset -9 - 99 0 15
Probe3 Offset Probe 3 Offset -9 - 99 0 15
Probe3 Enabled Probe 3 Readout Option Yes, No Yes 16
P3 ALM-TYPE Probe 3 Alarm Type Option ABS, DEV ABS 17
P3 ALM-CTL Probe 3 Alarm Output Control Option ALM, OUT-PAU, BOTH ALM 18
Step End Alarm Step Ending Alarm ON, OFF ON 19
Backlight Level LCD Backlight Level 0 - 10 10 20
BUZZ Built-in Buzzer Option ON, OFF ON 21
Data Interval Data Logging Sampling Interval (App) 1min - 5min 1min 22
nFlt Power Line Digital Filter Auto, A, B Auto 23
Password Device Access Password (App) 100 - 999 777 24
Factory Reset Factory Reset Yes, No No 25
Back Back to Upper Level Menu

Note 24. Password (for WIFI model only): Device access password. This parameter is
used to lock the access to parameter settings on AuberWIFI app. Default password is
777.
Note 25. Factory Reset: Factory reset. This function will restore all the parameters
(including all the stored recipe settings in the memory) back to the factory default values.
This setting will not reset the WiFi configuration. To reset the WiFi setting on the
controller, please press and hold SET key and TIME key for 5s, until the blue WiFi
indicator starts to blink.

 

[agcrock2005]

Thank you for trying to help me.  I appreciate it.  Haven't had time to try it out yet, but I plan on cooking some sausage on Friday so I'll have to do it before then.  I'll report back with results!

 

[old sarge]

You are welcome.

 

[agcrock2005]

UPDATE:  SUCCESSFUL CONNECTION!

Steps: 
- Turn on smoker
- Hold down Set and Timer (button next to it that has the little clock on it) for 5 seconds until blue light above it starts blinking fast.
- Two steps above set the PID back to factory settings.
- Go to app, open up your smoker, click the 3 horizontal line icon on top right, click Device, click Delete Device.
- Turn your wiFi down to 2.4 GHz
- Go back to app and add device.  It will walk you through the initial steps to set up. 

It connected right back up for me after the factory reset.  Hope this helps someone else out there.

 

[valleskm]

agcrock Glad you got it working. Took me a bit to get some things figured out too at first, but once it's going it's nice