Received this update today.
32 | MEATER Party
Production Update
Hello everyone, we hope you all have been eating delicious foods, spending time with loved ones, and are doing well!
Over the course of 3 weeks, we’ve completed our initial pilot production and have been testing the units rigorously. We are very happy with the production quality and feature performance so far but we also unearthed a few problems. Most were found during the actual pilot production related to the assembly process, assembly and testing fixtures, automated testing program, factory process, etc. This is why we run pilot production: to find problems in the manufacturing process and fix them. It's a typical step to ensure mass production will yield consistent, high quality results.
For all supply chain quality issues, we have now visited the suppliers manufacturing mechanical parts for us. We spent days with them to go over the required improvements, checked their process and are moving full steam ahead. We are getting good results from the improvements and now producing the remaining parts for mass production units.
Rest assured, all the issues found during this initial build have been addressed. We have already begun the next pilot production run to confirm the solutions put in place. With that said, the additional production run will delay our mass production timeline. Our updated plan for MEATER is to start mass production mid-September, finish by early October and start shipping by mid-month.
While this was happening at the supplier, we have been doing lots of cooking and testing with the pilot production units. The products are functioning, generally performing well, and even at times, exceeding our expectations. However because of the improvements required for these units, we decided not to release this current batch to our beta testers until the next pilot run. On the software side, we’ve optimized performance of MEATER Link and MEATER Cloud which will both be available for beta testing. We expect to begin shipping beta units the week of September 5th.
Taking distance testing to the streets (Keye is under the red arrows). Also, searing on a cast iron pan without the hassle of wires.
Since our resources were focused on solving MEATER probe assembly issues, we can now turn our attention to the MEATER Block pilot production (which will commence shortly). Because of the slight shift in schedule, it is looking more like end of October/early November for MEATER Block deliveries.
Our #1 goal is to produce the best possible product we can all be proud of. Remember, you’re the one that has gotten us to where we are today and deserve nothing less than perfection. We apologize for the delay and we are determined with vigor that the delay is the only thing you’ll ever worry about. As a token of our appreciation of your patience, in order to cut down on the schedule, we’ve decided to air ship units from our factory to our fulfillment warehouses (as opposed to shipments by boat) to shave off significant transit time.
Thank you so much for understanding and sticking by our side, it really means a lot to us during this decisive production process.
Until then, keep the coals burning, and all the best,
Joseph, Teemu, and the Apption Labs team