SantaFeTom
New member
As an intro, I am a techie and know more about networking than smoking. I just got a 2D digital wifi, read and followed all the documentation, set up a special SSID for the smoker at the proper frequency, and connected both an iPad and android phone to that SSID. I installed the app on both the iPad and phone and tried to add the smoker with both apps. I have verified the smoker connected to the network and got an IP address. Its blue light went from rapid blink to slow blink to solid. The PID responds to network ping commands. However the apps refuse to add the smoker, saying the process failed. I have tried multiple times with the same results. Has anyone had similar issues and if so, what is the solution to the problem? How do I get support for the apps?