OldeSmoker
New member
I have installed a new cable Wi-Fi network in place of the old AT&T DSL I had. I have an Arris Surfboard SBG10 combination modem/router. I deleted the app and reinstalled it. I reset the device on the 3DW and moved it into the room with the modem. The router is dual band but they are separate networks with different names. I have connected my iphone to the new 2.4GHZ network and have attempted multiple times to connect the 3DW and haven’t had any success. There has not been any problem connecting other devices, laptop, tablets, phones, Dish Hopper etc. I have checked the troubleshooting in the manual but still having problems. Does anyone have any suggestions?