Quality

[BadBoyBill]

I've bought so many things over the years that was junk. I'm so happy with the quality of this smoker (#2). That I recommend anybody thinking of buying one just do it. It's everything they say and more. The quality of workmanship and design are the best. Money well spent.                                                                                                                                                       

 

[jcboxlot]

+1

Its been good for me and the family too!

 

[swthorpe]

+2  I am thankful every day that I found the smoking-it site before I made the decision to purchase!  I think this is the best electric smoker on the market.

 

[AlinMA]

+3.......And the customer Service is 1st class too!

 

[DivotMaker]

+Infinity!!  lol.  Glad to have you with us, Bill, and really glad you found the smoker to be everything we said it was! ;D

 

[elkins20]

Hey Bill, Welcome from Kansas City, I have the #1 & #3 smokers. Got a really good deal on the #3 from a person going into competition smoking. I foresee many good smoked foods headed your way. And yes they are built like tanks.

 

[kz0m]

Has anyone in the group had a SS wire grill weld break?  I was cleaning the grills after a smoke, using water and a wire brush to clean off the meat and I hear a pop sound and one of the welds on the wire grill just broke.  This is the new 3D grills and my maiden smoke this evening ;-(. Just curious if anyone else in the group has had that happen?  I wonder if JB weld would be the way to fix it?  Thanks all! 

 

[SuperDave]

I'd just send it back to Steve.

 

[NDKoze]

I doubt you'd have to sent it back to him. I would just email him a picture of the damaged spot, and I am guessing that he would send you a new one.

Or a little JB Weld would work or find a local welder to take 2-minutes of time to weld it back on. I had to take a piece of my stick burner grate to a local welder and he charged me $5.

 

[DivotMaker]

Never heard of that one, Carl!  Give Steve a call - he'll send you a new one!

 

[kz0m]

As always, emailed Steve, sent two photos of the broken weld on the rack, Steve is sending a replacement, best smoker company bar none!!

 

[DivotMaker]

Knew he's square you away, Carl!  None better!