Welcome to the club, Chris! Yep, Charlotte was a mess today, for sure.
Let us know if you have any BBQ background or not. No biggie, if you don't; we'll take you from total newb to Pit Master in no time! Once you get the "basics" down, you'll see how easy it is to amaze your friends and family with the "best BBQ they've ever had!" Not kidding.
What model did you get?