Elliottbte
New member
I am looking to get a #2 or #2D as I give my 2 year old #1 to a family member. I am tempted by the #2D for the obvious reasons but I'm curious as to the reliability history of the controller and associated probes. The customer service experience with Steve has been second to none, including the replacement of the analog controller and heating element on my #1 when they malfunctioned after a year. He sent me parts and the install was pretty easy given the directions.
I love the three year guarantee Steve backs his products with, but it's only one year for the #2D Controller. So what happens if I have issues after year one? How likely is this to happen? If I bought the analog version, I know its easy to fix and not too costly even if after the warranty. But I have no idea how repairable/replaceable the #2D Controller unit is, and at what cost.
My heart says get a #2D, but my head says the standard analog unit given the warranty is just one year. I'd appreciate any comments on their experience with the longevity of the #2D controller. Thanks.
I love the three year guarantee Steve backs his products with, but it's only one year for the #2D Controller. So what happens if I have issues after year one? How likely is this to happen? If I bought the analog version, I know its easy to fix and not too costly even if after the warranty. But I have no idea how repairable/replaceable the #2D Controller unit is, and at what cost.
My heart says get a #2D, but my head says the standard analog unit given the warranty is just one year. I'd appreciate any comments on their experience with the longevity of the #2D controller. Thanks.