Hello All,
I got my new smoker yesterday! I prepped the smoker this morning to run the burn-in and the smoker trips my garage GFCI circuit, but works on a different circuit. update: I emailed customer support and they are sending a new heat element. great customer support!
Second problem is the app disconnects from the controller, 3 times now in the the last 5 hours, and the only way I can get it to work, again is to remove the device from the app, reset the WIFI on the controller by holding the set and back buttons for 10 seconds, and then re-pair. I know my network signal is strong on the 2.4Ghz as I have a InkBird wifi temp probe in the smoker working fine. So... My question is should I try to update the controller firmware, and if so could someone kindly forward the instructions?, or other advice?
Now I'm finally smoking 2 baby backs at 275 (higher temp because I'm in the weeds big time)! Thanks in advance!
I got my new smoker yesterday! I prepped the smoker this morning to run the burn-in and the smoker trips my garage GFCI circuit, but works on a different circuit. update: I emailed customer support and they are sending a new heat element. great customer support!
Second problem is the app disconnects from the controller, 3 times now in the the last 5 hours, and the only way I can get it to work, again is to remove the device from the app, reset the WIFI on the controller by holding the set and back buttons for 10 seconds, and then re-pair. I know my network signal is strong on the 2.4Ghz as I have a InkBird wifi temp probe in the smoker working fine. So... My question is should I try to update the controller firmware, and if so could someone kindly forward the instructions?, or other advice?
Now I'm finally smoking 2 baby backs at 275 (higher temp because I'm in the weeds big time)! Thanks in advance!
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